I would like to know the delivery dates of pre-ordered items
You can keep track of all our products' production stages and estimated delivery dates by going to the tracking tab or by clicking here.
Traileur, Ultra traileur, amateur of outdoor sports or Sunday runner, welcome on the page dedicated to you! A page for men who are looking for high-tech, high-performance, comfortable and stylish clothing.
Developed in the heart of the Alps by a team of committed enthusiasts, each of our products is a reference in terms of technicality, functionality and eco-responsibility.
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You can keep track of all our products' production stages and estimated delivery dates by going to the tracking tab or by clicking here.
If you have placed a pre-order, the estimated delivery date is noted on your confirmation email.
Please note that if you have ordered several products in pre-order, we wait until all the products are available to make only one shipment.
This significantly reduces our environmental impact related to logistics.
However, if you can't wait because you have a race, an adventure, a holiday or something else planned, let us know at giveme5@wisetrailrunning.com and we'll do what we can to sequence the shipments!
In this case, we invite you to contact us directly:
In the case of pre-orders, we may anticipate the logistics of shipping a little when we are getting ready to receive the production.
We edit the labels and prepare the packages so that all that is left to do is to put the product in them, which generates a message that the order is being processed.
This phase rarely lasts more than a week. If the notification is more than 7 days old, don't hesitate to come and knock on our door to find out what's going on!
You can contact us at
We do not offer exchanges. In order to change size, or find a new product, we invite you to place a new order and return your purchase within the next 30 days via the following link: here
It's very simple: Just fold it over and drop it in any letterbox!
But most of all... DO NOT THROW IT AWAY !!!!!
So yes, we know, we do run small... But be aware that some products are made to be worn tightly (notably the Sherpa).
It is therefore quite normal to feel tight at first, especially as the product adjusts slightly after the first wash.
However, our products are always very comfortable! So if you feel uncomfortable at first, it's because it's too small!
If in doubt, please refer to our size guide on the product page.
Contact us: