1 - Delivery
In this case, we invite you to contact us directly: by email giveme5@wisetrailrunning.com or by phone +33 7 52 06 08...
In the case of pre-orders, we may anticipate the logistics of shipping a little when we are getting ready...
My parcel is announced as delivered but I have not received anything
In this case, we invite you to contact us directly:
- by email giveme5@wisetrailrunning.com
- or by phone +33 7 52 06 08 69
I received a message to take charge and then nothing...
In the case of pre-orders, we may anticipate the logistics of shipping a little when we are getting ready to receive the production.
We edit the labels and prepare the packages so that all that is left to do is to put the product in them, which generates a message that the order is being processed.
This phase rarely lasts more than a week. If the notification is more than 7 days old, don't hesitate to come and knock on our door to find out what's going on!
You can contact us at
- by email giveme5@wisetrailrunning.com
- or by phone +33 7 52 06 08 69