Frequently Asked Questions
Ouch, you are probably disappointed! No matter how hard you try, sometimes you're just not good enough.
No problem, we will exchange the product at our expense. Just go to this link and bring your:...
I want my money back!
Ouch, you are probably disappointed!
No matter how hard you try, sometimes you just don't measure up!
In that case, give us a chance to understand what went wrong by telling us about your misadventure:
- by mail (giveme5@wisetrailrunning.com)
- or by phone +33 7 52 06 08 69.
If you really don't want to talk to us... sniff... in that case, go here:
- https://www.wisetrailrunning.com/a/returnzap
I want to change my size
No problem, we will exchange the product at our expense.
Just go to this link and bring your :
- Your order number (e.g. #3018, see order confirmation email)
- the postcode of your delivery address
Logistics portal :